Right of withdrawal for consumers

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (Elma Schmidbauer GmbH, Gottlieb-Daimler-Straße 17, 78224 Singen, Deutschland, Phone: +49 7731 882-0, Fax: +49 7731 882-266, E-Mail: store@elma-ultrasonic.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to Elma Schmidbauer GmbH, Gottlieb-Daimler-Straße 17, 78224 Singen, Germany, immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

End of the withdrawal policy

Sample withdrawal form

If you wish to cancel the contract, please complete this form and return it to us.


Elma Schmidbauer GmbH

Gottlieb-Daimler-Straße 17

78224 Singen

Singen, Germany

Fax: +49 7731 882-266

E-mail: store@elma-ultrasonic.com


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):


Ordered on (*) / received on (*): _________________

Name of the consumer(s): __________________

Address of the consumer(s): ________________


Signature of the consumer(s) (only for notification on paper)

Date: __________________________________

(*) Delete as appropriate.