Withdrawal for consumers

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Elma Schmidbauer GmbH, Gottlieb-Daimler-Straße 17, 78224 Singen, Germany, telephone: +49 7731 882-0, fax: +49 7731 882-266, e-mail: store@elma-ultrasonic.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of withdrawal

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to Elma Schmidbauer GmbH, Gottlieb-Daimler-Strasse 17, 78224 Singen, Germany, without delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

End of the withdrawal policy



Model withdrawal form

If you wish to cancel the contract, please complete and return this form.


Elma Schmidbauer GmbH

Gottlieb-Daimler-Straße 17

78224 Singen


Fax: +49 7731 882-266

E-Mail: store@elma-ultrasonic.com


I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):


Ordered on (*) / received on (*): _________________

Name of consumer(s): __________________

Address of consumer(s): ________________


Signature of consumer(s) (only if this form is notified on paper)

Date: __________________________________

(*) Delete as appropriate